Privacy policy

This privacy policy applies to www.ScottyKClean.com (the Site) and all products and services offered by ScottyK Cleaning Service. We will always honor and respect your data and will not collect data and information that is not within the realm of reasonable use.

What information do we collect?

We may collect personal identification information from you in a variety of ways, including, but not limited to, when you visit the Site, respond to a survey, fill out a form, and in connection with other activities, services, features, or resources we make available on the Site. When ordering or registering on the Site, as appropriate, you may be asked to enter your name, e-mail address, mailing address, and phone number. You may, however, visit the Site anonymously.

Currently, we use TWIPLA is a simple website analytics service that measures traffic on our website and collects general information from our website visitors. We create statistics to improve the experience of our website visitors. We never use cookies for this purpose.

As a website operator using TWIPLA to conduct reach measurement, depending on the level of data protection we have activated, we may process information about the device you are using and its characteristics, information about technical characteristics of the website visit, the number of page visits and statistically relevant behaviour of our website visitors. The technology does not use the collected data to identify individual visitors or to match the data with additional information about an individual user.

Depending on the location from which you access our website, TWIPLA may not collect any information about the device you are using due to our technical settings.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

To improve the Site (we continually strive to improve Site offerings based on information and feedback we receive from you).
To process transactions: Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested from the Site.
To personalise and improve customer experience (the information you provide helps us respond to your customer service requests and support needs more efficiently).
To send periodic emails, run a promotion, contest, survey, or other Site feature: The email address you provide for order processing will only be used to send you the information you agreed to receive about topics we think will be of interest to you.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

We may offer the use of a secure payment process. Any supplied sensitive/credit information is not held on our servers but is managed by a merchant partner. All data is encrypted into our merchant partner's database and is only accessible by those authorised and who are required to keep the information confidential.

After a transaction, your private information (credit cards, social security numbers, financials, etc.) is not stored on our servers unless specifically requested or needed.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties personally identifiable information. This does not include trusted third parties who assist us in operating the Site, conducting our business, or servicing you, so long as those parties agree to keep your information confidential.

We may also release your information when we believe release is appropriate to comply with the law, enforce Site policy, or protect the Site owner or other's rights, property, or safety.

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other such uses.

Australia Privacy Act 1988 Compliance

Because we value your privacy we have taken the necessary precautions to be compliant with the Australian Privacy Act (1988). We therefore will not distribute your personally identifiable information to outside parties without your prior consent.

The Site is in compliance with PCI vulnerability standards in order to create as secure an environment as possible for you.

Terms and Conditions

Our Terms and Conditions section establishes the use, disclaimers, and limitations of liability governing your use of the Site.

You’re Consent

By using this Site you agree with and consent to this Privacy Policy.

Changes to this Policy

Any changes to this Policy will be updated on this page.

Last updated on 18.12.2023